Delivery Information | ITS.co.uk

DELIVERY INFO

EASTER DELIVERY INFORMATION

ORDER PLACED

STANDARD DELIVERY DATE

EARLIEST UPGRADED DELIVERY

Wednesday 13th April - Order before 7pm

Thursday (8am - 6pm)

Thursday (8am - 6pm)

Thursday 14th April - Order before 7pm

Tuesday (8am - 6pm)

Saturday (8am - 6pm)

Tuesday 19th April - Order before 7pm

Wednesday (8am - 6pm)

Wednesday (8am - 6pm)

What We Offer

Next Day Delivery

Get your item the next day,

7 days a week!

AM or Pre 10:30AM Upgrades Available

Guaranteed delivery available before midday.

Delivery 7 Days a Week

Monday to Sunday delivery slots.

1 Hour Delivery Time slot

No more waiting for delivery.

How much does it cost?

DELIVERY SERVICE

ORDERS UNDER £100

ORDERS OVER £100

Next Working Day

£5

FREE

Next Working Day - AM Guarantee

£10

£5

Pre 10:30am

£15

£10

Saturday

£12.50

£7.50

Sunday

£12.50

£7.50

Off Shore, Northern Ireland & Scottish Highlands

£12

£7

When will it arrive?

ORDER PLACED

STANDARD DELIVERY DATE

EARLIEST UPGRADED DELIVERY

Thursday after 7pm - Friday before 7pm

Monday (8am - 6pm)

Saturday (8am - 6pm)

Friday after 7pm - Saturday before 4pm

Monday (8am - 6pm)

Sunday (8am - 6pm)

Saturday after 4pm - Monday before 7pm

Tuesday (8am - 6pm)

Tuesday AM - Before Midday

Monday after 7pm - Tuesday before 7pm

Wednesday (8am - 6pm)

Wednesday AM - Before Midday

Tuesday after 7pm - Wednesday before 7pm

Thursday (8am - 6pm)

Thursday AM - Before Midday

Wednesday after 7pm - Thursday before 7pm

Friday (8am - 6pm)

Friday AM - Before Midday

Please note some products may require specialist couriers or be shipped direct from supplier therefore times may vary - this will be detailed on the product itself.

Map Key

- Next Day Delivery

- Two Day Delivery

- Delivery Unavailable

Frequently Asked Questions

How do I select my delivery service?

During the checkout process, you will be shown a delivery calendar. This calendar will automatically select the next available 'standard' delivery date. You will have the option to choose a specific delivery date of your own choice (up to 7 days in advance) and have the options of the service upgrades available in your delivery area.

What if i'm not in or i miss my delivery?

Our courier will send out a text message or email on the morning of your delivery. From within this message you will have the choice of leaving your parcel in a safe place, leaving with a neighbour, requesting a 'drop to shop' (more info below), or re-arranging a more suitable day for delivery. If you know in advance that you're going to be unavailable, and If you'd like us to leave your delivery with a neighbour or in a secure place, just let us know when you place your order - you can tell us in the 'special instructions' box on the Delivery options page.

If you ask for the item to be left in a safe place, on the day of delivery we'll drop a card through the door to let you know where we've left your parcel. If our driver cannot make contact with you we will attempt to deliver again the next working day. If this isn't convenient for you, just call the number on the card and we'll arrange an alternative delivery day. Once we have delivered your parcel we will automatically update your order status on your account.

*Please note some products may require specialist couriers or be shipped direct from supplier therefore text notifications may not be sent.

WHAT is drop to shop?

Drop to shop is a new service that we can offer. If you are going to be out on the time of delivery, you can ask our courier to deliver your parcel to a local shop, where it will be kept safe until you come to sign for it. You can access this feature by clicking on the link in the text message/email that you get on the morning of your delivery, it will then give you a list of shops that can be used, to view this list now Click Here

 *Only applicable to deliveries made by DPD

Can i track my delivery?

Yes you can by going to ‘Account’ and clicking ‘Orders'. Or click here

Can my order be delivered to a site or an alternative address?

Yes! You can add a new address, or edit your current delivery address during the checkout process.

How do I get my 1 hour time slot?

For the majority of our deliveries our courier well send you a text message or an email with the time slot on it. Attached to this message they will give you alternative options if you know you are going to be unable to receive your parcel.

Do you deliver outside of the uk?

Not currently, no, we cannot offer delivery outside of the UK.